(J.R. – Indiana, USA) – Last week I implemented a new process for one of my employees. I explained in great detail what needed to be done the following week. When it came time to enter the data, he hadn’t finished his part. I had to sit and wait while he did it. He asked me some more questions and at the end said, “That was easy!.” While I was waiting I remembered The Company Cube that said “Share Time & Expertise.” Instead of making an “I told you so” retort, I let him know I was glad that the process was working better. And I was!
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