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Fixing Mistakes for the Other

Posted on January 20, 2015in Competitors Can Be Friends Too

(USA) Competitors Can Be Friends Too! I rolled this today and was constantly reminded of it – we have been working together with one of our competitors on a project for a large client for several years now. It hasn’t always been easy, sometimes we think differently and don’t always agree. However, many times when a mistake has been made by them, we have tried to fix it without saying anything to our client.

This week was no exception! Today, at our wrap up meeting with the client, it went very well. At the end, the client asked: “do you have any other comments?” We shook our head “no” and thought that was the end. Suddenly, our competitor spoke up: “We would like to say something….we have never been part of a project with such a great team, and a textbook example of how a project should be managed successfully.” It was the highest compliment that we could have received, and it was the fruit of all of our attempts to build relationships with them.

If you ever wondered about this side of The Cube and if it is possible, wonder no more. It is possible! And living it brings one of the most meaningful levels of satisfaction you can ever imagine.

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*Translation provided by Google.

« Helping that is Contagious
Deciding not to strike back »
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