(Steven Malimbwi – Tanzania) – I had a customer who came to order an e-ticket for his flight. I booked the flight and held the booking for two weeks. After the booking had expired, the customer came back needing his ticket…but the booking had expired. I told this to the customer, but he was very angry … Continue Reading
Support with Actions, Not Just Words
(Belen Velasco – Cochabamba, Bolivia) – We got this week support with actions not just words. I was asked from a team member to help him to check the headsets and software installation in the computers. I really had a lot in my plate, but understood that was my chance to support him, but I didn’t … Continue Reading
(Indiana, USA) – Stopped what I was doing today to help pick up someone else’s mess at work that was left from the day before. Later they saw the cleaned-up table and I heard them tell someone else it is great someone took the time to help straighten up the office.
(J.M. – Indiana, USA) – Rolled my Cube this morning: “SUPPORT With Action, Not Just Words!” I took the time to send a helpful email to a colleague this morning that followed up on something I had promised yesterday. It’s feels good to follow through on what I said I would do!