(C.D. – USA) I work as an assistant or technician in a clinic. It was a busy morning that day at work. I was paged by the front desk person that a patient was waiting specifically to see me for an evaluation. I looked at my watched and it was 12:00 noon. I had to make a choice – shall I take my lunch or see her? The small voice inside of me urged me to see her, so I called her in. It took longer to see the patient, but we both were happy when we were done. It was time for my lunch!
Just as I was about to head to the lunch room, I was paged again to go to the front desk. At this point, it was 1pm. It was the lady who is very particular. The little voice said it’s not going to take much time to help this lady and my co-technician should be back to work from her lunch.
As I worked with the lady, she brought up issues different from the reasons she came in. It was another moment to make some choices again – shall I be present to her other need or dismiss her because my lunch is waiting and the afternoon patients are adding up? The voice inside of me said attend to her – she is another person placed before me. So I stayed with the lady to answer her questions. She left pleased.
When I went to our lunch room, my co technician asked me for a glass of water while I was up. I was uptight then because of the time limitation. My immediate reaction was “Don’t talk to me.” I wanted to eat my lunch. On the second thought, I had another chance to serve. So I gave her a cup of water. I came back to work after lunch, finding the afternoon was not as busy as I had anticipated.