Competitors Can Be Friends Too

(J.J. – Indianapolis, USA) This week one of my clients asked if I could be on a phone call with a salesperson who was selling a service that I was also suggesting to the client that I could provide. I said OK because I knew my client was a little confused and really just wanted … Continue Reading

(P.C. – USA) For the past 7 years, our company has been involved in environmental cleanup of a site. In an effort to save costs, our clients decided to have a different consultant (smaller and cheaper) conduct various routine tasks needed for the site, while keeping our company to handle the most complex aspects and … Continue Reading